Who are we?
Essential Personnel is a not-for-profit organisation providing services and supports to individuals in Perth Metro and the Wheatbelt of Western Australia.
We pride ourselves on delivering exceptional service to each individual and this is reflected in our performance results.
Our Purpose
Supporting people to achieve their goals by putting their abilities first.
Our Aspiration
Creating futures and changing lives.
Our Values
Choice
Equality
Inclusion
5 Ways to Win
GROW OUR SERVICES
To meet the needs of people with disabilities by ensuring we are doing our best to reduce the gaps of services, particularly in the Wheatbelt area.
WHOLE OF CUSTOMER AND FAMILY EXPERIENCE
To ensure our customers are at the centre of all the decisions that we make so that we can provide tailored and individual supports to assist in meeting their goals. We believe families, carers and other support networks are integral to this conversation.
OPERATIONAL EXCELLENCE
We aim for quality services driven by the desire for excellence. We continually look for ways in which we can improve our services to cater for the needs of the people we support.
PEOPLE AND CULTURE
Essential Personnel values people with disabilities, our workforce is reflective of this. We have 41% of staff with a disability, 35% of staff who care for someone with disability outside of work, and 11% who are the primary carers of someone with disability. We are proud of this because we believe our staff have the right skills and motivations to assist people to achieve their goals.
GROW OUR BRAND
We must ensure that our brand is recognised as an industry leader and a provider of choice, through client-centred service excellence.
History
Essential Personnel has several funding streams including the Federal Department of Social Services and the National Disability Insurance Agency. Essential Personnel prides itself on delivering exceptional service to each individual client and this is reflected in our performance results.
Essential Personnel was established in 1986 to provide employment opportunities for people with disabilities. Our first office was established in the region of the Central Wheatbelt of Western Australia, in response to an identified gap in services to clients with disabilities in remote and regional areas.
Since 1997, we have secured over 1600 jobs for people with intellectual, learning, physical, sensory, psychiatric and neurological disabilities. These clients are individuals who have a diverse range of skills and abilities and Essential Personnel has assisted them to gain and maintain employment and training of their choice. Today we are the longest serving employment agency in the Central Wheatbelt area of Western Australia. We have built strong, lasting relationships with employers, community organisations and disability agencies to assist people with disabilities to realise their potential and achieve their dreams and aspirations in employment and life.
At present, our services have expanded to the Perth Metropolitan and Midlands/Wheatbelt districts. Our head office is located in Midland and we have offices in Northam, Cannington, Merredin, Moora and Armadale, delivering services in both Disability Employment and Lifestyle Services to over 700 individuals with disability.
You can find out more about our current services HERE.